Mr. Cooper 8.5.0

Nationstar Mortgage Holdings Inc. – Freeware – Android iOS
out of 24353 votes

Mr. Cooper: A Mortgage Experience Redefining Customer Service

Peter Salakani

03/21/2025

Mr. Cooper offers a user-friendly platform for managing mortgage loans with responsive customer service and extensive resources for homeowners.

Mr. Cooper: Simplifying Homeownership for You

Managing your mortgage has never been easier with Mr. Cooper. Our user-friendly app offers a range of convenient features that make keeping track of your mortgage hassle-free. Whether you want to make payments, monitor your FICO® Score*, explore home equity opportunities, or seek expert advice, Mr. Cooper has got you covered.

Manage your mortgage from anywhere: With our app, you can access and manage your mortgage 24/7 from the comfort of your home or on the go.
Handle the basics with ease: Safely and securely make payments or set up AutoPay effortlessly.
Track your home value & equity: Stay updated on your home's value and equity as they fluctuate over time.
Explore personalized refinance options with Refi IQ: Discover potential loan options tailored to your goals quickly and securely.
Get prequalified & shop smarter: Obtain an easy-to-access prequalification letter in minutes by simply entering your information.
Access your statements & other correspondence: Conveniently find all our communications in one place, saving you time and effort.

Experience stress-free homeownership with Mr. Cooper. Download our app today and simplify the management of your home loan.

*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119

8950 Cypress Waters Blvd.
Coppell, Texas 75019

Overview

Mr. Cooper is a Freeware software in the category Business developed by Nationstar Mortgage Holdings Inc..

The latest version of Mr. Cooper is 8.5.0, released on 07/03/2024. It was initially added to our database on 09/15/2023.

Mr. Cooper runs on the following operating systems: Android/iOS.

Users of Mr. Cooper gave it a rating of 5 out of 5 stars.

Pros

User-friendly interface for easy navigation
Comprehensive online account management features
Offers a wide range of mortgage products and services
Customer support is accessible through multiple channels (phone, chat, email)
Mobile app for managing your mortgage on-the-go
Helpful educational resources for homeowners and potential buyers
Transparent fee structure with no hidden fees

Cons

Mixed customer service reviews, with some users reporting long wait times
Occasional technical issues with the online platform
Limited physical branch locations for in-person assistance
Fees may be higher compared to some local credit unions or smaller lenders
Some users report difficulties with the loan application process

FAQ

What services does Mr. Cooper offer?

Mr. Cooper offers a wide range of mortgage services including home loans, refinancing options, and servicing for existing loans.

How can I apply for a mortgage through Mr. Cooper?

You can apply for a mortgage online through their website, by phone, or by visiting a local branch.

What types of loans does Mr. Cooper provide?

Mr. Cooper provides various types of loans including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans.

Is there a fee to apply for a mortgage with Mr. Cooper?

There is generally no application fee, but other associated costs may arise depending on the specific loan product.

Can I refinance my existing mortgage with Mr. Cooper?

Yes, Mr. Cooper offers refinancing options for existing mortgages which can help lower your monthly payment or access equity from your home.

What are the current interest rates at Mr. Cooper?

Current interest rates vary based on market conditions, loan type, and borrower qualifications; it's best to check their website for the latest rates.

How do I make my mortgage payments with Mr. Cooper?

You can make your payments online through their portal, via mail, through a mobile app, or set up automatic payments.

Can I get customer support if I have questions about my loan?

Yes, Mr. Cooper offers customer support via phone, email, and online chat to assist with any questions regarding your loan.

Does Mr. Cooper offer assistance programs for first-time homebuyers?

Yes, they offer various assistance programs and resources specifically designed for first-time homebuyers.

How long does it take to close a loan with Mr. Cooper?

The time it takes to close a loan can vary but typically ranges from 30 to 45 days depending on various factors including documentation and underwriting.

Peter Salakani

I'm Peter, a software reviews author at UpdateStar and content specialist with a keen focus on usability and performance. With a background in both software development and content creation, I bring a unique perspective to evaluating and discussing general software topics. When I'm not reviewing software, I enjoy staying updated on the latest tech trends, experimenting with new applications, and finding innovative solutions to everyday tech challenges.

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